FAQ - Trimax

Frequently Asked Questions (FAQ)

About Services

What specific types of inspections do you offer (e.g., cranes, elevators, scaffold, pressure systems)?

We Provide all kind of Third Party Safety Inspection and all kind of Safety Training in UAE and KSA. (Such as: Crane, Earth Moving Machine , Lifting Equipment, Lifting Accessories, Pressure Vessels, Scaffold Structure, Slab Support Structure, NDT (Non Destructive Testing), PAT Testing, Pull Out Testing, Electrical Equipment, Heavy and Small Machines, Thermography Testing etc.)

Do you provide customized safety training for specific industries (construction, oil & gas, manufacturing)?

Yes we do customized Safety training as per client requirement related to HSE.

Are your training courses accredited internationally or recognized outside the UAE?

Yes, we are accredited by HABC-Highfield (UK), IPAF (UK), ACTVET (UAE) so that our certificates are internationally accepted and recognized.

Certifications & Standards

Can you explain what each accreditation (ENAS, ISO, ADNOC, etc.) means and why it matters?

ENAS stand for (Emirates National Accreditation System) and this Accreditation is for ISO-17020 that is related with Third Party Safety Inspection. ADNOC stand for (Abu Dhabi National Oil Company) and we are registered and approved by them.

Do you issue certificates upon completion of training, and are they valid internationally?

Yes our certificate is internationally accepted and we issue certificate after completion of training.

Logistics & Practical Details

What are your training schedules, fees, and enrollment requirements?

Fee are vary depend on each course (100AED to 900AED) : Some Training required Enrollment such as IPAF and PASMA training and for others you may book your own schedule with us.

How long does each course or inspection typically take?

Its depend on each short courses some are one day training and some are 3 days training.

Do you offer on-site inspection and training at client locations?

Yes we can arrange Training and Inspection at client location or at our premises both option is available.

Quality & Feedback

Has the company been independently reviewed or rated by previous customers?

Yes

How does Trimax handle complaints or disputes about service quality?

We follow ISO17020 Complain and Appeal Procedure which normally include:

Reviewing the complaint objectively
Checking records, job files, and inspection results
Investigating root causes
Verifying service compliance with standards

Business Specifics

How long has the company been operating in the UAE?

Since 2019

Are all inspectors and trainers certified and experienced in their respective fields?

Yes

Pricing & Value

Can you provide a breakdown of pricing for different types of training or inspection packages?

Send us inquiry for pricing on our email [email protected]

Are there discounts for bulk assessments or large corporate clients?

Yes We provide discount on bulk training or Training in Batch above 10 person.

Do you offer annual maintenance contracts for recurring inspections?

Yes we do

Safety & Compliance

How do your inspection services ensure legal compliance with UAE safety laws?

Inspection services operate under UAE-recognized accreditation frameworks to ensure their work is legally valid. Emirates International Accreditation Centre (EIAC) and Emirates National Accreditation System (ENAS) accredit inspection bodies. They verify competence, procedures, independence, and regulatory compliance. Accreditation confirms the inspection body follows international and UAE regulatory requirements.

👉 This means inspection results are legally accepted by UAE authorities, municipalities, and regulators.

If an inspection finds a safety violation, what support does Trimax offer to fix it?

we recommend and suggest some corrective and preventive action.

Are there ongoing support or refresher courses available after training?

Yes we also provide refresher training each year and after expiry of certificate.